Bring to the table win-win strategies to ensure proactive domination in the market. At the end of the day, going forward, a new normal that has evolved for generations on the runway heading towards a streamlined cloud solution to a digital identity. User generated content in real-time designs having multiple touchpoints for your marketing desire .
Cancellation of account and refund policy for monthly fee
If you are not happy with your website or wish to put your site on hold for longer than one month then you can cancel your service immediately. From the time you receive your cancellation confirmation you will no longer be billed by . No retrospective cancellation is possible. You are billed monthly, for the month in advance for your monthly subscription. No refunds or partial refunds are available for unused portions of the month. If you use several of our services (such as email hosting or domain registration), you must state which services you want cancelled. Requests to cancel an account must be in written format, stating the date you wish your service/s to cease. Once we receive your request we will reply with a written confirmation of cancellation.If you choose to commence website services with another provider, you must inform us if our services are no longer required by you. There is no automated way for to know that you are no longer requiring our services. If you fail to inform us, we cannot refund for past months' fees.We will store a copy of your website for 6 months from the date of cancellation, after which we will delete all files related to your website. We will not inform you once we delete all files following 6 months. If you would like us to store a copy of your website beyond 6 months we charge a small storage fee. We will charge a re-activation fee if you choose to come back to us in the future.
The images on your websites
we use stock imagery on your website . You do not own these images, ownership is retained by the image rights owner. Such images can therefore not be used or re-used for any other purpose and can only be used as they were placed onto your website by us. Any editing of the dimensions in which they appear may contravene their usage rights. Do not copy the images and use them in other promotional materials. If you are looking to own the images on your website or use them for another purpose then please contact us and we will endeavor to put you in contact with the image rights owner. This of course, does not apply to images that you own and provide to us for use on your website.Your intellectual property and our intellectual property.
The system that runs your website remains the property of us at all times. The coding, programming and intellectual property that creates your website is owned by us . In proceeding and paying in whole for a website project with us you own the style, design and graphic design of the website. You also own all of the content that you place onto your website. The content, style and design on your website will be made available to you if you choose to leave .
Website content .
Websites content can not be used to disseminate, communicate, store or transmit:content sexually-explicit in nature; information that contains virus', worms or malicious elements; Copyright infringing data; trade secret protected data; data that infringes on any intellectual property, publicity rights or privacy rights; is defamatory, harassing or threatening; relates to illegal business operations or schemes; contains deliberately misleading, incomplete or deceptive content; or is deemed inappropriate by . Links As part of your website build and ongoing hosting has the right to include back-links from your website to other websites . This is an important marketing avenue for us and is factored into your website cost. If you do not want the back-link on your website we may be able to negotiate a fee for the removal of the links.
Promotional material
We reserve the right to use client websites, web designs, layouts, prototypes, wire frames and collateral in advertising and / or marketing initiatives. This may include portfolio examples on our website, case studies and other promotional initiatives.Design requests from live website clients We allow for between 3 to 5 working days to provide a quote. From approval and deposit payment for work, completion will take a minimum of 5 working days. Depending on the complexity of the work, the designer will be able to let you know an estimated completion timeframe at the outset, if you wish. As estimations, they are subject to change.For quicker turnaround requests, we will charge an expedited premium on top of the quote for the work itself.Quotes are valid for 30 working days from the date sent by .Support and staff ratesprovides a telephone helpdesk, an email support service on info@speedit.be
Included in your monthly fee:
Help using Mission Control (understanding what you can do and where you do it)Help using web mail (and one time support for email setup)Help configuring and transferring Domain Names Billing enquiriesBug reports and fixes of our mission control functionality. The following attracts an hourly support fee which will be agreed on depending of website VAT ex with 30 minute incrementsHTML/CSS/Coding training, support or troubleshooting. All application training and support (i.e. Photoshop, flash etc)All customer computer hardware issues that we can help with, this is outside of our expertise so is not a guaranteed serviceTime spent investigating a reported issue for which is not responsible ,Payment of all support tasks or additional work outside of your original project fee will be payable as soon as the task is completed. We will not notify you of the payment, we will charge you using your payment method on file.All quotes are valid for 30 days.Non Payment of task feesIf task fees become overdue by more than 30 days we will put your website account on hold until all outstanding fees are collected. This will include any email addresses we provide.If task fees become overdue by more than 90 days we will send your account to a debt collection agency. You will then be liable for any fees incurred in the recouping of the fees charged by the agency.Response timeAll support issues requiring less than 2 hours work will be fixed within 24 hours of the support ticket being logged. If faster support is required then this will attract a surcharge.Support issues requiring more than 2 hours work will be given a fixed timeframe and will attract a surcharge if needed much faster than suggested .Site launchWe make every effort to launch your site onto your domain name on the date you request when approving your website but we do not offer a guarantee. If we are not able to launch on the day requested we will inform you prior to the date and arrange an alternative launch date.Your privacyYour privacy is important to us. We dislike SPAM as well. We will never sell, lease or distribute your contact details to any 3rd party. We will only reveal data pertaining to your account if compelled to do so by law.Fair use policyWe employ a fair use policy to our websites. If we believe, for any reason, that you are not behaving in a manner expected of a peedit customer then we reserve the right to terminate your account with immediate effect.Our websiteYou may display our website on an internet access device, and occasionally, and only in circumstances that constitute "fair use" under applicable copyright law, print copies of insubstantial portions of our website. You may not modify our website, or any portion of it, except with the express written consent of .AccessibilityWe make efforts to ensure that our website, Mission Control and all of our services are online 24x7 every day of the year. However, this will not always be the case. There are times when our website will be down, sometimes for things that we can't control and others that we can. When our service is offline we will do our best to get it online as soon as possible. We will not be held responsible for damage, events or losses directly or indirectly related to our website being offline. If you have specific hosting needs, or expect a large volume of users to visit your website in a short space of time, e.g. viral marketing campaigns, mass media exposure etc then please contact us well in advance. Service Level AgreementWe endeavor to provide at least 99.9% up time on all of our hosting. For more information on our Service Level Agreement, click here.LiabilityWe will not be held liable for any action or inaction relating to our service. We offer a quality service at highly competitive rates. We believe that our system is highly secure from the actions of hackers, viruses and other problems on the internet but can make no guarantees. It is up to you to back-up and ensure the integrity of your data offline. If your website is offline then please contact us and we will try to fix the problem as soon as possible. We will not be liable for loss of sales, leads or reputation from using our service.Disclaimer of warrantiesdoes not give any warranty in respect of our services other than as is implied by law.SeverabilityIf a clause or part of a clause is read in a way that makes it illegal, unenforceable or invalid, but can also be read in a way that makes it legal, enforceable and valid, it must be read in the latter way. If any clause or part of a clause is illegal, unenforceable or invalid, that clause or part thereof is to be treated as removed from this document, but the rest of this document is not affected.Dispute resolutionThe parties will, in good faith, attempt to resolve any dispute, claim or controversy arising out of or relating to this Agreement by negotiation. Either party may initiate negotiations by providing written notice in letter-form to the other party, setting forth the subject of the dispute and the relief requested. The recipient of such notice will respond in writing within five days with a statement of its position on, and recommended solution to, the dispute. If the dispute is not resolved by this exchange of correspondence, then representatives of each party with full settlement authority will meet at a mutually agreeable time and place within ten days of the date of the initial notice in order to exchange relevant information and perspectives, and attempt to resolve the dispute. If the dispute is not resolved by these negotiations, the matter shall be submitted to mediation in accordance with, and subject to, The Institute of Arbitrators & Mediators Belgium Mediation and Conciliation Rules.If the dispute or difference is not settled within 30 days of the submission to mediation and provided such period is not extended by consent of the parties, it shall be and is hereby submitted to arbitration in accordance with, and subject to, The Institute of Arbitrators & Mediators Belgium Rules for the Conduct of Commercial Arbitration. Notwithstanding the existence of a dispute or difference each party shall continue to perform the Agreement.This clause shall survive termination of this Agreement. .